Windows hello face this option is currently unavailable windows 11 reddit. Doing so, I had to install windows (11) again.

Windows hello face this option is currently unavailable windows 11 reddit Click on "Accounts" and then click on "Sign-in options". Sometimes the webcam doesn't turn on in time or it has trouble communicating with Windows, so I am prompted to use my PIN. Use PIN Complexity policy settings to manage PINs for Windows Hello for Business. Other software that uses Windows Hello to verify my identity also claims that Windows Hello is disabled. Looking at Dell's M16/M18 Configuration page, All screen options come with Windows Hello except for the M16 165hz QHD+ Display. " below that. Any suggestions? If it helps, I have: HP Spectre x360 - 13-aw0030ca; product number: 7YZ51UA#ABL. Hello there, we are currently trying to get Windows Hello face recognition to work, on a domain joined Surface Pro 4 with a domain user account. 4. I had mine set to Enabled. See if the camera will be reset and would now work. If you might say “is this a work pc” or “are you using a work email… This guide shows you several solutions on how to fix Windows Hello Fingerprint "This option is currently unavailable" in Windows 11, as well as other biometric related sign-in issue. How To Fix Windows 11 Fingerprint Not Working. Try using the Registry editor, follow the steps below:. Add a registry entry. Aug 30, 2021 · If you tried all the steps I gave which usually fix Hello Fingerprint including the Repair Install in Step 9, then look over this tutorial for a gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better I have a webcam with Windows Hello capability. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. Jul 27, 2019 · Thankfully, it's easy to enable the "convenience pin" functionality, which as a side-effect also enables Windows Hello Fingerprint sign-in and Windows Hello Face sign-in. Anyway, I figured I should click the PIN option. Even when I unpacked brand new laptop and went through first set up, face recognition didn’t show. " Any tips? TPM 2. Hello guys, I just bought an Legion 5 pro and while I was setting up the security I got the message "We couldn't find a camera compatible with Windows Hello Face" . Try resetting Windows Hello settings: Open Settings, select Accounts > Sign-in options. Aug 15, 2016 · Make sure "Computer conf/policies/Admin temp/Windows comp/Windows Hello for Business/Use Windows Hello for Business" is set to NOT CONFIGURED. I removed a driver Once the update is complete, go to Windows Settings > Accounts > Sign-in options and select BRIO 4K Stream Edition for Windows Hello. I have gone to look at the sign-in methods on the laptop and all say "This option is currently unavailable". You can try the methods listed below to fix the problem and get the Windows Hello Face working again. If you go to Settings > Accounts > Access Work or School, do you have any work or school email address listed? If so, click on it, then click disconnect. The option is 'unavailable' in the setting menu. The 2022 legion 7 has fp scanner, as does today's legion 9. Hi! I want to change my Windows 11 current PIN for my account. Jul 23, 2021 · Windows 11 build 22000. I know it. May 18, 2023 · Hello! My name is Mostafa, and I will try my best to assist you with this so that you find a satisfactory solution. We would like to show you a description here but the site won’t allow us. I have gone to the Lenovo site to install drivers to try and get everything updated. Welcome to the Microsoft subreddit. Then open Explorer and navigate to the following path. For PC questions/assistance. Hey reddit, I have had this issue of Windows Hello being currently unavailable for the past 10 days. "We couldn't find a camera compatible with Windows Hello Face. If you might say “is this a work pc” or “are you using a work email or organisation email” no, this is my personal laptop, and using my personal gmail. And I can't even use Windows Hello on my PC though it's compatible. Thanks in advance! EDIT: Fix was found; see comments below. The boy has discovered the Pin to the computer No problem. Updating the HelloFace driver and reinstalling the Windows Hello Face Recognition app are proven troubleshooting fixes. Hence, if you purchase a laptop including an infrared camera that support Windows Hello facial recognition, you will be prompted to set it up the first time you turn on the PC. Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. I tried all possible solutions: firmware upgrade/downgrade/driver installs, remove Windows Hello, change drivers to standard Windows drivers, Oct 24, 2023 · Windows 11 now requires users to sign in to Windows Hello using a Microsoft account on the device to enhance security. Device Home Page - References and Resources – Learn about your Device - Solve Problems Oct 29, 2020 · 2. I have noticed with a few out of the box Dell laptop images (2 out of maybe 50), that Windows Hello forgets your details after you reboot. When I open Accounts and scroll down to Sign-in options, click it, I see Facial recognition (Windows Hello) but below the title is "This option is currently unavailable. It says We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. It works great, but I can't use any other Windows Hello sign-in options, or even delete/modify the facial recognition. Things I have tried and failed: Windows Hello as a convenience PIN is disabled by default on all domain joined and Azure AD joined devices. Windows 11 pin sign in "currently unavailable" Out of nowhere a week or so ago signing in with a pin stopped working, always says option disabled for too many failed sign ons (none being too many, apparently) and even waiting the two hours gives me no change. If you are on Windows 10 Pro edition, you can change the group policy settings to enable PIN sign-in option for all users. How long are you waiting in between setting up the user for WHfB and actually trying it out? I find it usually takes 15 minutes for the generated cert fingerprint to be pushed to MS365 and actually allow a user to login with it. Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". Log in is working with the fingerprint for window 10 but when i downloaded window 11 my fingerprint option grayed out. Try again later. Now, Go to Windows Components. I get two messages:1. I don’t know what the force update was, but it may have been Windows 11. Watch movies, play your favorite games, and collaborate with friends in Bigscreen! Cross-platform support for the Beyond, Meta Quest 2/3/Pro, Oculus Rift/Rift S, HTC Vive, Valve Index, any SteamVR headset, and any Windows Mixed Reality headset. Afterwards I created a new account, and am able to change Windows Hello Pin and Fingerprint, however not Face. Using the Group Policy Editor for the entire domain will allow this setting to automatically be applied to future installations of Windows 10, however you don't necessarily But, some people "including me" when try to click on that the option "Change PIN" or edit etc isn't possible to be changed. This option is currently unavailable - click to learn more. Windows Hello Face reporting "we couldn't find a camera compatible with Windows Hello Face". I have one user who is getting the above message since 2 months ago. I want to ask whether it's unavailable due to some missing drivers or whether Legion 5 pro doesn't support the feature. During the initial Windows setup, I set up the Windows Hello facial recognition. inf, restart windows biometrics, clear the cache. Maybe I need to completely re-install Windows 11? May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives I cannot seem to set up Windows Hello Face on my new 7590, but I'm having issues and I've tried a lot of different solutions suggested for other Dell and Dell XPS users, but when googling for these issues regarding specifically the 7590-model, I found a user claiming this model does not have the neccesary hardware for this feature. Other than the annoying message, is the PC restricted from doing anything? I don’t know exactly how enterprise PIN policies work in MDM, but perhaps something is messed up on Uni IT side for her but not the twins account. If you want fingerprint win hello, you must have a fingerprint scanner. "Windows Hello options are currently unavailable. When you click on WIndows Hello PIN thing you will probably get this message "This option is currently unavailable" - click to learn more. Now Windows Hello Face should detect your Windows Hello compatible camera, assuming its drivers and everything else are working properly. It has a webcam, the Windows Hello Face optional feature is installed (I tried reinstalling also), I checked for any webcam driver updates in Device Manager, but it is still giving me the below error: Apr 9, 2020 · Restart the PC and then add PIN in Windows Settings. Restart the computer, then go back to the login options, click Settings under Windows Hello Face, and follow the prompts to reset facial recognition. However, the statuses on my current account is still unavailable. It says pin unavailable. Basically neither fingerprint nor Windows Hello can be set up. There can be many reasons for the feature failing to work. (I wonder what currently means?_) It wouldn’t let me enable PIN or Windows Hello face recognition sometimes saying “feature unavailable”. Had all three features set up and then one day randomly my computer, a Dell XPS 15 2 in 1, randomly disabled these features. I decided to post this fix here as a Tip in case anyone else runs into this issue. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" Nov 30, 2021 · Fingerprint reader not working on Windows 11: "This option is currently unavailable" I recently got a Dell Inspiron with Windows 11 preloaded. Under Windows Hello Face, click Delete. When I expand the options it says 'Something went wrong. This has been a very frustrating experience, since I updated Windows 11 today evening, both the pin and fingerprint options show that 'This option is currently unavailable' I have tried reinstalling drivers and doing some steps recommended but nothing's happening. The thing is, when l was setting up the sign-in methods, I saw that under the Face Recognition option says that it is not available for the computer cannot detect the camera. Device is AAD joined ( AADJ or DJ++ ): Not Tested . The only thing I am seeing is in settings, under Accounts>Sign-In Options>PIN (Windows Hello) on my machine (which is working), I see "this option is currently unavailable" and "This setting is managed by your organization. You might have a work or school account connected to that device. I had Face and PIN available. 100 was released yesterday to Windows Insiders on the Dev Channel. But the Pin clearly exists somewhere in the system as a fucked up Zombie-Pin or something, and I suspect that that is the reason why I can't enable Windows Hello right now If so then your device may be enrolled in device management and your organization may prohibit Windows Hello sign in. 3. " I am trying to re-install Windows Hello, but so far haven't found how to do that. Each of the above was working fine at first, but now it appears not to be working with windows hello - it says "Something went wrong. Dec 28, 2019 · Hello, my Windows Hello facial recognition has recently stopped recognizing me after I changed glasses. Then restart the computer and see if those options are now back available. Windows Hello is stored local to the device only and doesn't go to the cloud. My brother has a non-gaming asus with fp scanner. This isn’t just a Windows 11 issue, by the way. We ran into the same issue and fixed it by configuring something but I forgot what at the moment. 20 minutes later it stopped working. Jul 18, 2023 · How to Unlock Windows 11 with Face. Same as other brands too. Nov 19, 2022 · Harassment is any behavior intended to disturb or upset a person or group of people. In Get Help type "Windows Hello Face Camera is not working", press Enter. In Windows Settings, User Accounts, look in Work or School Accounts. Well it used to work and now it doesn't. However, when I went into the options to reset it, I received "this option is currently unavailable" for the Face, Fingerprint, and PIN options (even though the fingerprint AND PIN still work to sign in??). Users started contacting us a month ago that they get "This option is currently unavailable" when trying to sign in using their fingerprint Event Viewer logs on the DC shows that this has been happening since Fall of last year, so for several months now Aug 17, 2019 · I just bought a Specter x360 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. For some reason when I try to setup facial recognition to use it for login to the system, it will show up as unavailable. Aug 2, 2024 · No. When I am trying to set up Windows Hello (Fingerprint, Face, and PIN) all these Aug 27, 2024 · When I first installed the camera everything worked. Aug 3, 2022 · Checking for Windows updates might fix issues you're having with Windows Hello. C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. You want to make sure your computer has an IR (infrared) webcam capable of facial recognition. Enable "Turn on convenience PIN sign-in" using Group Policy. Windows 11 Hello Facial Recognition is more secure than most of the facial recognition technologies used on devices these days and it requires a webcam with Infrared capability Aug 11, 2020 · Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. But somehow, after few updates later, I can't use windows hello to sign in. I am trying to get WHfB working -- Windows Face, Pin and fingerprint all show NOT AVAILABLE in my sign-in options. Sign-in options says, "This option is currently unavailable," and in yellow, "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. Aug 18, 2020 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Legion 5 series don't have either. e. . I have found that upgrading to Windows 11 changed a registry key that disabled the fingerprint reader. If the client hasn’t received it’s Intune Policies yet where is stated that Windows Hello is disabled, Windows doesn’t know that it’s disabled and prompts the end user to set it up. Oh I updated to the latest windows 10 update the other night and ever since, the fingerprint scanner and face unlock no longer work on my Lenovo Yoga Slim 7. This was the one thing I had set (from another blog) and it had prevented windows hello from working, windows hello wouldn't even start. I think a Windows reset via a blank ISO fixed it. 5) Reboot after the installation is complete. Then, Click on Biometrics. " Dec 18, 2024 · Hello, I’m experiencing an issue with Windows Hello on my system. Sep 16, 2023 · So I simply uninstalled the previous one from the "Optional Feature" option, then restarted and installed again. Under "Windows Hello PIN", click on "I forgot my PIN". Device Configuration Profiles - Identity protection -> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine. g. Open the Run dialog box by pressing the Windows key and the R key together. I ended up removing the PIN and now it says that this option is currently unavailable, try again later. Try using Windows Hello fingerprint authentication again. May 27, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. Select Start > Settings > Windows Update > Check for updates. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Locate the Ngc folder and delete it, after that restart the computer and try to reconfigure the Windows Hello input methods. This is fine. Select the option you want to use to sign in. I can also change both after I added the new account to my currently account. Computer>Administrative Templates>Windows Components>Windows Hello for Business>Use Biometrics Computer>Administrative Templates>Windows Components>Windows Hello for Business>Use Windows Hello for Business THEN, add the reg key mentioned above manually: Ok, so I've got this windows 10 signing in to my account as admin (personal hotmail account) and my sons account (uses windows family saftey for screen time management). Feb 3, 2022 · PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had an issue on my personal laptop where my organisation required that I change my pin. I don't have the change PIN option under settings>system>accounts>sign-in options>PIN (Windows hello). But as long as it's not configured it should be ok. You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. Dec 5, 2020 · Before to try some solutions try updating your Windows 10 to the latest version. I don't have a camera or a fingerprint reader on my desktop so I don't know why all of those are showing up. Hi, ever since ive downloaded windows 11, these option were always unavailable. Help anyone pls? Thank you. However, recently I haven't been able to sign in any other way except for the pin. the fingerprint login works fine, so we know the windows biometrics is ok. I always update Windows to the latest updates. Nov 21, 2024 · Errors like this highlight the delicate relationship between Windows Hello, system files, TPM, and updates. Jan 18, 2025 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Fingerprint Recognition Option in setting shows option is currently unavailable. Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". It states, 'This option currently unavailable' and along with 'Something went wrong. " Then it proceeds with phone verification and setting up your face with Windows Hello. So I decided doing a clean Windows 11 installation on my new Matebook X Pro 2023 but unfortunately neither biometric login function would work. Once you get a response, choose "Windows Hello Camera Issue". Try FIX IT GO TO FIX and it asks me to SIGN IN but when I use my Personal Account it says you can't sign in here with a personal account. I setup pin and fingerprint when i first got the laptop and never had any issues since untill 2 days back when i noticed that under the 'sign in options' settings, pin and fingerprint recognition are currently available. 2. If you’ve set up multiple sign-in methods, like a password, a PIN, and Windows Hello, Windows will show those options at the sign-in screen. I've assigned a policy to allow it, but I cannot override the main tenant "disabled" setting. However, next time I go to log in, PIN is selected by default, and I have to manually click Sign in Options and select Windows Hello to use my Face. If you experience any issues setting up your BRIO webcam to work with Windows Hello, you can download the Logitech BRIO for Windows Hello installer to help with the setup of the service. When I go to set up a new pin as this is what it tells me to do to set up my windows hello face again it says that my device does not meet the requirements of the organization for windows hello. Then delete the folder named NGC. Everything works fine, but my cameras and Windows Hello. Method 2: Using Group policy settings if you have Windows 10 Pro installed. Topic in the title. kapilarya. After installing some Windows 10 and system updates last month, the Fingerprint sign-in suddenly stopped working. Windows still claims that I have not set a Pin/enabled Windows Hello. Therefore, I can't even change my pin. 0 still appears to be present in the Device Manager. Anyway, the computer is a Galaxy Book with an intel core i7 running windows 11. Method 3. May 4, 2024 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. I have even tried resetting the TPM which would stil not work. Solutions tried. This camera works with Facial Recognition on a different computer, so it's not an issue with the camera. 2. Even after joining our domain, face recognition still works fine for my initial user account. Contact your admin for more info". Feb 1, 2022 · My Windows 11 stopped accepting my finger-print to sign in (probably after a Windows update). When I click on them I am given a something went wrong message. Dec 12, 2023 · In this post, MiniTool Partition Wizard provides a couple of feasible solutions to the “Windows Hello PIN this option is currently unavailable” issue in Windows 10. What would be going on? May 25, 2022 · When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). Windows Hello for Business policy is enabled: Not Tested . Oct 11, 2024 · Fix Windows Hello Face: This option is currently unavailable; The latest KB5053657 for Windows 11 versions 22H2 and 23H2 finally improves multilingual text rending; Google Drive is now supported on Windows 11 on ARM; KB5053644 is here which means searching for files with natural language will soon be available to all Windows 11 users It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. Also, "Sorry - this PIN isn't working for your organisation's resources. When I go to Accounts > Sign-in options Facial recognition (Windows Hello) says 'This option is currently unavailable'. I just reset my Thinkpad X380 to fix a driver issue and now I can't set up a pin or use fingerprint as all the Windows Hello options are greyed out and say currently unavailable. Any assistance would be Windows is garbage that’s the actual cause, outsource cheap IT developers who tell you to run file check and script kiddies who have no idea what they are doing, the solution is to buy a Mac and get on with living, the only use for windows is as a barebones gaming rig with absolutely no personal information left in it. The last thing I want to do, is be using Windows Hello on my Personal Vault! The only way I've found to avoid this is to avoid using windows hello all together! I couldn't find any other solutions, any help would be greatly appreciated 🙏🙏 Mar 31, 2023 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Windows hello will not allow to enable it. Thank you! Nov 21, 2022 · 6. I tried updating all the drivers but nothing works out. Doing so, I had to install windows (11) again. Jul 17, 2022 · The Ngc folder is saved in the Windows folder and is where the PIN information is stored. Face unlock was previous working fine with no obvious change being made that triggered the failure. Under Settings > Sign-in options it says: Windows Hello FaceThis option is currently unavailable – We couldn’t find a camera compatible with Windows Hello Fingerprint Oct 8, 2024 · Hello, I used to be able to log-in using a PIN on my PC (not a laptop) but Windows didn't allow me to change it, so I removed it. When asking a question or stating a problem, please add as much detail as possible. Jan 16, 2025 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. Feb 18, 2023 · Thanks for reaching out. I am using a 2019 asus vivobook x510u with windows 11 home 23H2. Possible Solutions to Windows Hello “This option is currently unavailable” Clear the NGC folder Aug 17, 2022 · Another option is to enable the built-in administrator account, then create a new user account instead: 1. I don't have any organization accounts linked anywhere in settings. Choose "Windows Hello Face recognition setup not working" if you are given this option. I setup my PIN and they were working. I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. Nobody has ever set it up on their laptop. In both cases, the fingerprint reader no longer worked after the upgrade. Feb 17, 2022 · I've been trying to set up my laptop for "Hello", so I don't have to put in a pin each time. Oct 6, 2024 · Select Windows biometric services from the left column. I have been highly frustrated. Edit: I'm pretty sure I removed all accounts. The Settings in Account -> Sign In options show "This option is currently unavailable" under both Windows Hello and Fingerprint options. Active Directory, Intune), but you don't want to use Windows Hello for Business, proceed to enable the "Turn on If nothing works, you must check whether some underlying hardware or software issue made the fingerprint not working on Windows 11. The related link that pops up after clicking on PIN(Windows Hello) tells me it's controlled by my organization. The VR Movie Theater. Restart your computer. And it's showing like the attached pictures. Disconnect them all one by one. If you see your account there, you may be able to delete it and remain signed into Office, Your device should be removed from device management. It is suggested to take the following steps: Check and update your Windows to the latest version: Select Start > Settings > Windows Update > Check for updates. Click on "Advanced options" > select "command prompt" 4. After your machine reboots, click on "Troubleshoot" under Choose an option 3. Hi, I had a Logitech Brio 4K Stream that had a working Windows Hello authentication in Windows 10, but on a newer computer with Windows 11, this never worked. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Sep 24, 2024 · If you see the Windows Hello Face This option is a currently unavailable message on Windows 11; keeping your drivers up to date will make a difference. Adding the following registry entry might help fix the Windows Hello Fingerprint “This option is currently unavailable” in Windows 11. " Hi, ever since ive downloaded windows 11, these options were always unavailable. I tried to set it up again in settings but it says that "This option is currently unavailable", and then "Something went wrong. I looked around and I can't find a solution for this issue. This video will show how to fix Windows Hello Face login not working in Windows 11/10. Hi, I just updated my device to Windows 11 but it completely disabled Windows hello. In my case, it was simply a misconfigured Group policy setting. In settings the Windows Hello option is grayed out and says “currently unavailable” and I don’t have a camera compatible with it, even though when I was setting up my laptop I could use it. All options, including PIN, Fingerprint recognition, and Facial recognition, are showing as "This option is currently unavailable" under Settings > Accounts > Sign-in options. Hello, a few days ago, my SSD died, so l had to replace it. I rejoined. Here in this video tutorial, I will show you guys how to fix Facial recognition Windows Hello is showing the "We couldn't find a camera compatible with Windo May 3, 2024 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Just change my pin. Does it have update that help restore camera to its full functionality? When I try to set up Facial Recognition ("Settings" -> "Accounts" -> "Sign-in options" -> "Facial Recognition"), it says: This option is currently unavailable. It says face, fingerprint and pin are unavailable I've already tried resetting the tpm, re enabling sgx in the bios, updating, Nothing's worked Thanks for the help Understood, what triggered it to stop working after the update windows 11 . Right-click on it, and then select “ Start” from the list that appears. I showed him the ways to sign in page and he again said this isn't an issue, that the option will become available when Microsoft updates the feature. I am not sure if this stops Hello, but I have reversed this change. Jan 30, 2025 · Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Then the Hello access stopped working. However, I'd like to test it on a subset of devices. I factory resetted the surface, without domain join, face recognition works fine for my initial user account. My name is, Zadee. Therefore, you will need to transition from a local account to your Microsoft account in order to utilize other sign-in options. For automatic scans of missing or outdated drivers, we recommend using specialized software. Are there any solutions? Jan 29, 2024 · With a compatible IR camera, you can always fix temporary glitches stopping Windows Hello face recognition from working correctly. If Windows Hello is not available, you will see a message: Windows Hello Face. The device is AAD joined - no on prem. 1. To enable a convenience PIN, enable the Group Policy setting Turn on convenience PIN sign-in. The problem has been resolved. Fix-4 Turn Biometrics ON (For Windows Pro users Only) Press Windows key + R together from the keyboard. Thank you for your persistence I have started a new role and they currently have Windows Hello set to "Disabled" in the enrollment settings. Yesterday, I unjoined my PC from the domain. I'll be glad to help you today. in account management > sign in options. Jul 22, 2023 · Hello, this is Emily. After this, check to see if you can set up Windows Hello Jan 10, 2025 · Method 2. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face In this article, I have compiled a list of possible solutions for you to try to resolve the issue – Windows Hello “This option is currently unavailable”. So on the M18 at least from the Dell in the USA, all of them come with Windows Hello IR Camera. With it came a larger rollout of Teams Chat and further changes to the UI to make it all consistent ahead if you want face windows hello, it needs IR blaster with the cam. Now the Hello sign in options all show "This option is currently unavailable" - so I cannot change anything. After that it says, "Use Windows Hello to finish setting up your Microsoft account on this device. nothing changed. Now, Right-click and Uninstall Surface Camera Windows Hello Reboot your PC. The biometric device is malfunctioning: When Windows 11 face recognition is not working, you should check whether the biometric device is working fine and if other conditions are favorable. Around the same time it stopped working we applied a sharedpcmode policy on this users device. User your work or school account. msc in it and click on to open Local Group Policy Editor. Hi Reddit, So my laptop went to sleep and when I turned it on, it for some reason was not able to use its fingerprint scanner and thus forced me to log in through my Microsoft account. Content here should be primarily about Microsoft's suite of services, products and games which we publish. You can do this by following these steps: Open the Settings app on the affected device. Restart your PC and try to add a Windows Hello PIN again. The last Windows Hello option is the pin, which works. Oct 15, 2024 · This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. Jan 16, 2025 · I go to Settings Account PIN (Windows Hello) and it says THIS OPTION is CURRENTLY UNAVAILABLE !! But I AM singing in with MY pin **** whatever each day. Has anyone else experienced similar? Not sure if this is a feature or a bug. Windows Hello for Business post-logon provisioning is enabled: Not Tested Windows Hello Face shows "This option is currently unvailable". Windows Hello is enabled by default in Windows 10. Checked for updated drivers for the webcam and windows hello face, both were on the latest version. Any thoughts? I would really love to have the face login work. But it's not installing and can't even cancel. There's no option in sign-in settings to set up or change a password. What happened: Last week, I turned on my laptop (W11), there was a prompt to 'introduce' me to Windows Hello. Then it gives me these options: windows hello face, windows hello fingerprint, windows hello pin, security key, password, picture password. I go to settings then accounts, then sign-in optons. NOTE: The options given by "Get Help" may vary. Yea face ID isn't trusted but fingerprint is secure enough for the most part. On the Windows sign-in screen, press and hold the Shift key, then select Power > Restart 2. I'm an Independent Advisor and a Microsoft user like you. Jul 29, 2024 · For instance, many saw the We couldn’t find a camera compatible with Windows Hello Face in Windows 11 when their camera didn’t support facial recognition. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and removed the facial recognition driver so it can re-install hoping it would resolve the issue but no dice. User has logged on with AAD credentials: No . Despite its convenience, Windows Hello occasionally struggles post-update or when underlying dependencies (driver updates, BIOS changes) destabilize. Method 2. If you can't proceed to next method. May 4, 2023 · Facial Recognition, Fingerprint Recognition, and PIN not working on Windows 11: "This option is currently unavailable" ?? I recently got a Lenovo Legion 7i gen 7 with Windows 11 preloaded. " This is at the Sign-in options in Accounts in Settings. Apr 4, 2023 · Install any available updates. Read it at https://www. Type regedit and We would like to show you a description here but the site won’t allow us. This options is currently unavailable - click to learn more . Oct 17, 2022 · If the option is greyed-out, click “Change settings that are currently unavailable” first to allow administrator access so that you can make changes to the available options. When it perfectly working prior to the update. I tried all the solutions on the web: install the HelloFace. He has windows hello (fingerprint Hello! I have Dell XPS 13 9300 model with fingerprint. I locked and unlocked my PC about a dozen times. If you encounter the same issue, you can try them to solve your problem. When I open 'Sign in Options' it says "This option is currently unavailable" underneath not only the Windows Hello Fingerprint, but Face and PIN as well. Feb 24, 2020 · 4) Select 'Windows Hello Face' from near the bottom of the list and Install it. Now, write gpedit. I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I just can't access them in settings. If the Windows 11 fingerprint not working issue persists even after some initial checks, it is time to move on to some real troubleshooting. Related: How To Fix Windows + Shift + S Not Working In Windows 10 Feb 2, 2021 · So I tried the registry edits to no avail. ' The options to improve recognition and to remove this sign-in option are greyed out. 3 Once the update is complete, go to Windows Settings > Accounts > Sign-in options and select BRIO 4K Stream Edition for Windows Hello. In the Settings/Accounts/Sign-in options/ window under Facial recognition (Windows Hello) it says, "This option is currently unavailable". Whats funny is on a Windows 10 box i was able to setup just fine but I Aug 8, 2024 · Fixed: Windows Hello PIN This Option Is Currently Unavailable If you face the “Windows Hello PIN this option is currently unavailable” issue in Windows 10, focus on this post to find some solutions. Press Windows key + R key together from the keyboard. I’m sorry that you are experiencing this issue. If you are experiencing the reported problem on computers that have been set up for an organization (e. Getting the latest driver Mar 30, 2022 · Hello, I have a Windows 11 laptop with a fingerprint scanner and windows hello as a way to sign in. Jul 25, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. Background: Our MSP set up a group policy to block any attempts to set up pin or Windows Hello on company computers. Click the [Start] icon ①, then select [Settings] ②. Try again later'. When I click on any of them, it just says "something went wrong. I have bought the PC with genuine Windows 11. Now I cannot even enable it again. Webcam still works in normal use. Yada yada yada yada “this option is temporarily unavailable as a sign in method” at the login screen for both face and pin. We provision a new device, config is applied, we do our pin and face, and somewhere after that first one, it seemingly fails to write back the certs to entra for later authentication. Jul 4, 2024 · Windows Hello for Business provisioning will not be launched. We couldn't find a camera compatible with Windows Hello Face. It should now work properly. Everything else with the camera works. It was working properly with Windows 10, but does not work after I upgraded to Windows 11. It just says "this option is currently unavailable" for all of them (see pictures). Microsoft has built facial recognition setup into the out-of-the-box setup process in Windows 11. May 15, 2024 · Hi, I am Dave, I will help you with this. I was very dissappointed with my interaction. In settings it says, "This option is currently unavailable, we couldn't find a fingerprint/camera compatible with Windows Hello" I have Windows Hello enabled in Intune for all users in my tenancy. If you have a specific Keyboard/Mouse/AnyPart that is doing something strange, include the model number i. Strangely, it allows me to sign in with my old PIN even though it says the option is currently not available. com/fix-facial-recognition-not-workin I have upgraded to Windows 11 on an HP laptop and on a Lenovo laptop. Windows 11 is allowing me the biometric fingerprint sign-in, and the PIN sign-in, as the only options. 4 If you experience any issues setting up your BRIO webcam to work with Windows Hello, you can download the Logitech BRIO for Windows Hello installer to help with the setup of the service. Resetting laptop to factory settings and restarting setup from scratch did nothing. Threats include any threat of violence, or harm to another. ltqboe gubs odo yems koaxdy sopo qadyq vkmtvs yzhl gfqz mynauwpt vnbamkba xbbd gfzufq zzarm